Voice over IP telephony for businesses

Make your business communication more flexible, secure and easier to manage with Quant ICT’s IP communication and telephony solutions. We combine cloud calling and Unified Communications into one scalable business Voice over IP solution, tailored to your organisation, users and sites. 

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A VoIP solution tailored to your business 

With Voice over IP technology, your organisation makes calls over the internet instead of using traditional phone lines. This makes your telephony more flexible, easier to manage, scalable and better integrated with modern business software. 

Quant ICT analyses your existing telephony environment, users, numbers, sites and communication needs. Based on that analysis, we build a solution that fits your day-to-day operations: from simple cloud calling to a complete Unified Communications environment. 

Possible applications: 

  • Calling via desk phones, softphones or mobile devices. 
  • Call forwarding to colleagues, teams or mobile numbers. 
  • Call queues, menus and professional call handling. 
  • Voicemail, availability status and call forwarding. 
  • Integration with contact lists, calendars and collaboration tools. 

Benefit from professional telephony tailored to your business, without complex infrastructure or unnecessary fixed lines. 

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Unified Communications

Today, telephony is no longer separate from the rest of your communication. With Unified Communications, Quant ICT brings calling, chat, video meetings, screen sharing and collaboration tools together in one user-friendly working environment. 

This helps you avoid fragmented communication across different platforms. Employees can immediately see who is available, switch easily between channels and collaborate more effectively with colleagues, customers and partners. 

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Communication security

Using VoIP for business requires more than a good phone system. Security, network quality and correct configuration are also essential to prevent misuse, interruptions and data leaks. 

Quant ICT secures your IP communication with a focus on access management, cloud security, encryption, monitoring and correct configuration. This keeps calls, user data and communication flows fully protected. 

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Why choose Quant ICT?

  • Tailored VoIP solution: aligned with your users, sites and way of working. 
  • Cloud VoIP telephony: scalable telephony without heavy local infrastructure. 
  • Unified Communications via VoIP: calling, chat, video meetings and collaboration in one environment. 
  • Secure configuration: with attention to access management, communication security and privacy. 
  • Guided migration: from analysis and number porting to support after go-live. 
  • Belgian expertise: a local IT integrator with more than 25 years of experience, providing efficient advice and tailored solutions. 

 

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Frequently asked question
What is VoIP? 

VoIP stands for Voice over IP, or Voice over Internet Protocol. It allows your business to make calls over an internet connection instead of using traditional phone lines. With a modern VoIP phone system, you can manage business calls more flexibly, efficiently and securely using cloud-based technology. 

What is the difference between VoIP and traditional business telephony? 

Traditional business telephony uses fixed phone lines, while Voice over IP sends voice communication over the internet. With a cloud phone system or cloud-based IP telephony, your organisation benefits from greater flexibility, easy scalability and better integration with modern communication tools such as video meetings, chat and collaboration applications. 

What are the benefits of cloud calling via VoIP for businesses? 

Cloud calling via VoIP makes business telephony more flexible and future-proof. Teams can make and receive calls at the office, at home or on the move. In addition, cloud VoIP offers benefits such as scalability, easier management, less maintenance and integration with collaboration platforms. 

How can a business improve communication with VoIP telephony? 

A VoIP solution centralises and simplifies your business communication. Employees use one system for calls, voicemail, call forwarding, mobile access and collaboration. By combining cloud calling and cloud VoIP with Unified Communications, you improve availability, customer service and internal efficiency. 

Can we keep our existing phone numbers when switching to VoIP? 

Yes, in most cases existing business numbers can be transferred to a new cloud VoIP phone system. Quant ICT guides your organisation through the number porting process (the transfer of your existing numbers to the new system), so the migration to cloud telephony runs smoothly and customers can continue to reach you on the same numbers. 

How does the migration to VoIP telephony work? 

The migration starts with a voice audit of your current telephony environment, users, numbers and communication needs. Quant ICT then designs a tailored VoIP solution, ensures the correct configuration and manages the full implementation. This makes the transition to modern business telephony smooth and avoids unnecessary complexity. 

Our approach: 

  1. Analysis of your current telephony
    We review numbers, devices, users, call flows and existing contracts. 
  2. Design of the right VoIP solution
    We determine whether a cloud, hybrid or integrated solution is the best fit. 
  3. Configuration and preparation
    We correctly configure users, menus, queues, call forwarding and security. 
  4. Migration and number porting
    Your existing business numbers are retained and transferred where possible.
  5. Support after go-live
    We continue to monitor performance, usage and possible optimisations. 
Does VoIP communication remain available during outages or internet issues? 

A well-designed cloud phone system includes continuity measures to keep your communication available. Depending on your setup, this may include backup internet connections, forwarding to mobile devices or cloud redundancy. This is how Quant ICT ensures reliable VoIP communication with minimal interruptions. 

How does Quant ICT ensure security and privacy with cloud telephony via VoIP? 

Quant ICT secures your cloud-based VoIP telephony with attention to access management, network security, encryption, monitoring and correct configuration. This keeps business calls, user data and communication flows protected in line with applicable privacy and security requirements. 

In which sectors does Quant ICT have expertise in VoIP telephony? 

Quant ICT supports companies and organisations with VoIP telephony in sectors such as healthcareeducationgovernmentretail and industry. Because every sector has different needs in terms of availability, security and scalability, we deliver tailored business Voice over IP (cloud VoIP) solutions for each environment. 

What reporting and monitoring options are available with business VoIP telephony? 

Modern VoIP telephony provides insight into call volumes, missed calls, response times, user activity and general performance. This reporting helps businesses improve customer service, availability and internal operations. Quant ICT configures reports according to your operational and communication needs.